IMPORTANT NOTICE -
Wednesday 20th November 2019
The Practice staff will be attending training off site during the afternoon of
20th November 2019. Our calls will be diverted to message handlers and the clinicians will only be dealing with emergencies.
The dispensary in Callington will be closed between 1-5pm.
We thank you for your co-operation
Interesting article about the East Cornwall Primary Care Network (Tamar Valley Health are part of this network), winning the 'Primary Care Network of the Year' award - click here to view the article
The Practice has upgraded its 'self-use' blood pressure monitoring machines with a more sophisticated but very user friendly system called SurgeryPod. Please click here for further information and a tutorial video
Need an appointment fast and cannot make it to your GP surgery, or is your surgery closed? You can receive a video GP consultation for a wide range of symptoms using a free app called 'LIVI', which is available on iOS and Android. Watch this short video for details.
IMPORTANT NOTICE - CALLINGTON DISPENSARY
Due to unforeseen circumstances the Dispensary in Callington will be closed between 1-2pm.
We apologise for any inconvenience caused
People with chronic obstructive pulmonary disease (COPD) have said a new app is giving them confidence and control over their long-term respiratory condition. Click here to read full article or go to our News page
Cornwall Link - Connecting you to your Community - Click here to find advice, support and activities in your area to improve your health and wellbeing
Dr. Dawn Harper discusses the importance of the national Cervical Screening Programme - click here to view the video
The Practice currently has some vacancies. Please see our 'Current Vacancies' section or click here
TVH Patient Participation Group
This Group belongs to you and it needs your active support
Can you help?
Please click on the "TVH patient group" link on the right of this page for further information
Age UK - Getting Cornwall Back on its Feet
DIABETES VIDEO LIBRARY
As part of its ongoing commitment to support the growing number of people across Cornwall and Isles of Scilly with diabetes, NHS Kernow has made over 50 health information videos freely available via a specialised online video library.
The bespoke video library covers topics including general self-care, looking after your feet, getting your eyes checked and preparing for pregnancy when you have diabetes, as well as top tips for healthy eating and much more.
Click here to access the Diabetes video Library.
IMPORTANT NOTICE: PRESCRIBING OF OVER-THE-COUNTER MEDICATION IS CHANGING - PLEASE CLICK THIS LINK FOR FURTHER INFORMATION
We are excited that our practice has the opportunity to access free of charge, a new self-care app called myCOPD. Are you interested in getting this app to help you manage your COPD?
What is myCOPD?
MyCOPD is the complete app for patients suffering with COPD. From perfecting your inhaler technique with our inhaler videos, receiving education from world experts, and a complete online pulmonary rehabilitation class; myCOPD will deliver to you the very best in COPD care.
How do you sign up?
Speak to the COPD nurse at your next appointment.
Would you like more information?
Please click on the link below for more information about the myCOPD app: https://mymhealth.com/mycopd
There is now a range of NHS apps 'digital tools' available - click here
Are you asthmatic? Do you use an inhaler? Log into our Facebook page for tutorial videos on inhaler techniques.
You may have received a letter inviting you to make an appointment for an injection against pneumonia. Unfortunately there is a current shortage of the vaccine, so although it is important that those who have received a letter are vaccinated, we would ask for your patience until we are able obtain further supplies
PATIENT ONLINE SERVICES:
INFORMATION AND REGISTRATION
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Tamar Valley Health is the general medical practice serving the people of Callington, Gunnislake and surrounding area. We run two surgeries: Callington Health Centre and Gunnislake Health Centre.
Our patients are our priority and this website has been designed with our patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
The technology also means you can now do many things online such as order a repeat prescription, make or cancel an appointment or simply find out more about what we can do for you at Tamar Valley Health.
The doctors and staff at Tamar Valley Health are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including minor surgery, antenatal and postnatal care, minor injuries services, and childhood vaccinations.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Disabled access and facilities are available at both health centres, including automatic doors, disabled toilet facilities, height-adjustable examination couches and hearing loops. If you require additional assistance from a member of staff, please ask, and also please let us know if we are not meeting your needs in this area.
This Healthcare Organisation is working together with the University of Plymouth, Faculty of Medicine and Dentistry to host students (Medical, Dental and / or Physician Associate) to assist with their learning. You may be asked to talk to or be seen by a student either with the doctor or nurse or on their own. The student will introduce him or herself and ask to discuss your medical problem and examine you.
Students are supervised at all times by the placement supervisor and a health care professional, usually your doctor. Like qualified practitioners, the students guarantee your privacy and confidentiality. You may find helping students in their learning interesting and stimulating.
The students and the Faculty appreciate your contribution to the education of future doctors, dentists and physician associates. If you would like to make any comment or have further questions, please speak to a member of staff.
Do patients have to accept?
If at any stage you DO NOT wish to be seen by the Medical, Dental or Physician Associate student you may decline the offer. You DO NOT have to give a reason and your care will not be affected in any way.
How we use your information at Tamar Valley Health
- We collect and hold data about you for the purpose of providing safe and effective healthcare
- Your information may be shared with our partner organisations to audit services and help provide you with better care
- Information sharing is subject to strict agreements on how it is used
- We will only share your information outside of our partner organisations with your consent*
- If you are happy with how we use your information you do not need to do anything
- If you do not want your information to be used for any purpose beyond providing your care please let us know so we can code your record appropriately
- You can object to sharing information with other health care providers but if this limits your treatment options we will tell you
- Our guiding principle is that we are holding your information in the strictest confidence
- For more information about who are our partner organisations and how your data is used please see the Privacy Notice on our website or ask at reception.
*Unless the health & safety of others is at risk, the law requires it or it is required to carry out a statutory function.
(Site updated 18/11/2019)